System Design

System Reform

Service Redesign

Much of THiiNC’s success derives from our focus on implementing laboratory business change. While THiiNC is regularly engaged to provide interim management services we assume that the strategies and plans we develop for clients must be comprehensive, viable and completely owned by the client. After a client has defined the system it intends to develop and implement, THiiNC has a range of tools and approaches that allow a clear snapshot of the current state, the creation of a gap analysis and identification of next steps. Detailed services include:

• Creation of laboratory system service plans
• Development of key stakeholder group interaction processes
• Interaction with colleges and associations
• Development of human resources strategies
• Development of information technology strategies
• Development of service delivery strategies
• Development of reform system supports including educational materials and hands-on coaching
• Provision of project liaison and communications services
• Strategic, tactical and operational advice, consultation, planning and service delivery